Customer Service

Dear Customer,

At SBP Group it is our constant endeavor to ensure that your dealings with us are satisfactory and pleasurable. We value your feedback and encourage you to let us know whenever we have not come up with your expectations

If you have any concerns related to any department. Just communicate with us through any of the modes such as Letter, Telephone, E-mail, In-person or click on the link below & share your issues with us. We would be glad to assist you.

Operation Timings: 10:00 A.M. to 6:00 P.M., Monday to Saturday

In case you are not satisfied by the response provided by your Relationship Manager & should you wish to escalate your concern, the escalation hierarchy is given below for your easy reference. 

Escalation Level 1
Complaint Box
If no response received from your Relationship Manager within 7 business days.
Escalation Level 2
Head Marketing
If no response received within 2 weeks of escalation to the First Level.

Customer Support

At SBP Group, we define modern SBP customer support as providing timely and empathic assistance for each interaction while putting the needs of the customer first. Customer service teams are the firm’s face, as opposed to the traditional view of customer service as a cost center. They collaborate closely with product teams and play an important role in sales and word-of-mouth marketing. In today’s world, customer service plays a much larger role, influencing the entire customer journey, from acquisition to retention.

Your feedback will assist us in providing you with a better service. Please let us know about your experience with SBP Group. Please provide us with feedback on our residential…

Corporate Office

Plot – 1265,
Sector – 82, Industrial Area,
Sahibzada Ajit Singh Nagar,
Mohali, Punjab
Pin Code – 140308
Why not Ring us on?

1800 572 6313

Why don’t you join us over a cup of tea and tell us about your dream home?

In case your query is career related, please click here for our dedicated career page.